1. Dispute
Dispute Service API
  • Dispute API
    • Integration Guide
      • Dispute Service Usage Guide
      • Security Requirements and Message Format
      • Special Rules
    • API Reference
      • Dispute
        • Dispute
          POST
        • Dispute
          GET
      • Notification
        • Dispute Notification
        • Alert Notification
  1. Dispute

Dispute

GET
/g2/v1/settlement/mer/{sid}/dispute.query
Used to query the detailed information of a dispute transaction.

Request

Path Params

Header Params

Body Params application/json

Example
{
    "data": {
        "caseNo": "074831473302000010165045",
        "startDate": "20250501",
        "endDate": "20250502",
        "merchantTransID": "e05b93cc849046a6b570ba144c328c7f"
    }
}

Responses

🟢200
application/json
Bodyapplication/json

Example
{
    "listItems": "1",
    "data": [
        {
            "disputeInfo": {
                "caseNo": "2025031074831473302000010165045",
                "disputeMode": "DISPUTE_NOTIFICATION",
                "status": "Notified",
                "result": "newChargeback",
                "disputeType": "Chargeback",
                "disputeCode": "M13.1",
                "disputeMessage": "Fraudulent Use of Account Number",
                "disputeEndtime": "2025-03-24T00:00:00+08:00",
                "recordTime": "2025-03-06T08:30:59+08:00",
                "paymentBrand": "visa",
                "ARN": "74831473302000010165045",
                "remarks": "xxx",
                "disputeAmount": {
                    "currency": "EUR",
                    "value": "100"
                },
                "disputeSettlementAmount": {
                    "currency": "EUR",
                    "value": "100"
                }
            },
            "action": {
                "type": "defend",
                "suggestion": "xxxx"
            },
            "defenseInfo": {
                "stage": "Chargeback",
                "result": "Pending",
                "remark": "Please submit the defense documents"
            },
            "merchantTransInfo": {
                "merchantTransID": "string",
                "merchantTransTime": "string"
            },
            "storeInfo": {
                "merName": "XXX",
                "storeName": "XXX"
            },
            "transAmount": {
                "currency": "EUR",
                "value": "100"
            }
        }
    ]
}
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