Dispute Notification

POST

/The merchant needs to configure the asynchronous notification address on the EVO Cloud platform

This API is used to notify the merchant of the detailed information of the corresponding dispute transaction, including dispute details, defend result, defend status, etc.

Request

Body Params application/json

Example

{
    "disputeInfo": {
        "caseNo": "2025031074831473302000010165045",
        "disputeMode": "DISPUTE_NOTIFICATION",
        "status": "Notified",
        "result": "newChargeback",
        "disputeType": "Chargeback",
        "disputeCode": "M13.1",
        "disputeMessage": "Fraudulent Use of Account Number",
        "disputeEndtime": "2025-03-24T00:00:00+08:00",
        "recordTime": "2025-03-06T08:30:59+08:00",
        "paymentBrand": "VIS",
        "ARN": "74831473302000010165045",
        "remarks": "xxx",
        "errorType": "needsRevision",
        "documentErrorRemarks": "xxx",
        "disputeAmount": {
            "currency": "EUR",
            "value": "100"
        },
        "disputeSettlementAmount": {
            "currency": "EUR",
            "value": "100"
        }
    },
    "action": {
        "type": "defend",
        "suggestion": "xxxx"
    },
    "defenseInfo": {
        "stage": "Chargeback",
        "result": "Pending",
        "remark": "Please submit the defense documents"
    },
    "merchantTransInfo": {
        "merchantTransID": "string",
        "merchantTransTime": "string"
    },
    "storeInfo": {
        "merName": "XXX",
        "storeName": "XXX"
    },
    "transAmount": {
        "currency": "EUR",
        "value": "100"
    }
}

Responses

🟢200

application/json

Bodyapplication/json

Example

"SUCCESS"

Dispute

Alert Notification